Support

We can help.

For account, purchase, privacy, or app support, email us with a short description of the issue and the device you are using.

Contact

Email: support@photopilot.art

What to include

  • The email or sign-in method used for your PhotoPilot account, if relevant.
  • Your device model and operating system version.
  • Whether the issue happened while importing, editing, purchasing, restoring, saving, or deleting an account.
  • Screenshots are helpful, but do not send sensitive personal photos unless needed for the support request.

Purchases and subscriptions

PhotoPilot purchases are billed by the app store where you purchased. You can restore purchases in the app from Profile. Subscription cancellation is handled by Google Play or Apple, depending on your platform.

Privacy and deletion

For privacy questions or account deletion, see the Privacy Policy and Delete account page.